Type Definition for the application Common collections. The Application (Product) Name. Also can be referred to as the Product Line The Application (Product) full version. This is the version reported by the actual software code. The Product Line release is the external label of the release as customers are using it in the support portal. In the support portal, the release is really at the Product level, not the Product Line level. Products within a Product Line can have different release numbers as a Product Line has mainline products and add on products, etc. We can use a default release at the Product Line level, which should be an indication of the mainline products. The full root install path for the application A product Line has many products. The support portal uses the product entitlement to determine what to show and have access for. Optionally the ISA product integrations can return the products installed. A Product has a release. The support portal organizes all KB articles (including patches) at the Product/Release level. Optionally the ISA product integrations can return the release of the products installed. If absent, the proactive logic will use the Product Line release as default. The data location (datastore) for the application data (e.g. IP Address of the database) If a product has mutiple data stores (e.g. mutiple databases) identify the datastore (e.g. datastore name). The date and time that the configurator was last run The user id that last ran the configurator The product key installed for the entity being reported If a product has mutiple product keys (e.g. licensed by module) identify the licensed entity (e.g. Module name). Type Definition for the Application Specific collections. Type Definition for data collection of INFOR Application information Type Definition for data collection of Application Server information Application Server Name - Middleware that the appplication is running on Application Server Type - the type of middleware that the application is running on Application Server Version - the version of the application server type Type Definition for the Application Specific collections. Named User ID for the application Named User Description for the application Type Definition for data collection of Concurrent User Data Database Name Database Product Type; Vendor e.g. Oracle, Enterprise SQL Server Full version of the Database SQLServer: SELECT SERVERPROPERTY('productversion'), SERVERPROPERTY ('productlevel'), SERVERPROPERTY ('edition') Oracle: select * from v$version where banner like ‘Oracle%’; Function of the database (if known); e.g. Dev, Test, Live Server Address of the application Database (hostname) SQL Server Full path of the database file SELECT SUBSTRING(physical_name, 1, CHARINDEX(N'master.mdf',LOWER(physical_name)) - 1) DataFileLocation FROM master.sys.master_files WHERE database_id = 1 AND FILE_ID = 1 SQL Server Size of the database file SELECT DB_NAME(database_id) AS DatabaseName, Name AS Logical_Name, Physical_Name, (size*8)/1024 SizeMB FROM sys.master_files WHERE DB_NAME(database_id) = '%databasename%' GO SQL Server Full path of the database log file SQL Server Size of the database log file SQL Server Size of the Transaction Log Oracle: show sga; Oracle: show parameters; Oracle Tablespace definitions Oracle redo log files select member, group#, bytes, status from v$logfile; Type Definition for data collection of Database information system-i memory allocation Installed Programs on the host machine Hotfixes included as part of Installed Programs. These will contain the Hotfix identifier as part of the Program Name (e.g. KB1111111) system-i system-i specific system-i specific system-i specific system-i specific system-i specific system-i specific Environment User ID used to access the application: UNIX/iSeries - User Profile Windows - Windows User Name and Domain Environment User Description: UNIX/iSeries - User Profile text description Windows - Windows User description The domain where the user account is registered The originating Infor application that the file is part of This is a [!CDATA] container for the content of the file. system-i Program Temporary Fix applied to system. system-i use QLOCALE system-i QCCSID system-i QCHRID system-i QCNTRYID system-i QLANGID Type of Log file - i.e. what is being logged Full path to the logfile including the log name if you roll log-files over like the Apache logs, you can put in a wild-card extension. Example Apache /var/log/apache2/access.log* access.log = current access.log.1.gz = old access.log.2.gz = old Type Definition for data collection of Named User Data For systems that have different operating system users than applicaiton user. The user that connect to the Infor system. Is the user enabled to use the application. Are there any restrictions elsewhere in the application which would prevent the user being considered "Enabled" Timestamp for the last time user accessed the application User application permissions: +Application Level Access (if applicable) +Module Level Access (if applicable) +Program Level Access (if applicable) For ERP LN this is the equivelent of session Enumerated element which indicates the action being shown for the user, e.g. Logon, Logoff (see enumations). Optional - should only be used for the following ActionTypes: Logon Logoff SessionTimeOut Optional - should only be used with the following ActionTypes: Logon Logoff SessionTimeOut Optional - should only be used with the following ActionTypes: Logon Logoff SessionTimeOut Optional - should only be used with following ActionTypes: Logon KeepAlive Optional - should only be used with the following ActionTypes: ModifyUser Enumerated element which indicates the action being shown for the user, e.g. Logon, Logoff (see enumations). Optional - should only be used for the following ActionTypes: Logon Logoff SessionTimeOut